Orders are processed as soon as they are placed with us. Once you have placed the order, you will receive a confirmation email immediately. The email will contain the estimated delivery date and other details related to the order.

You can customize your jewelry on the basis of size,shape, and design. Feel free to reach out to us for custom orders!

All items needing repair are handled with special care. We provide repair, resizing, and cleaning services for all jewelry. A one-year warranty is offered against manufacturing defects or workmanship. For repair requests, contact us at 905-612-1100 with your order number.

To cancel your order, you need to email us or contact us at 905-612-1100. We are open Monday-Friday from 9am-6:00pm EST. Mention your order confirmation number in the email or when you call. Our team will process the cancellation and issue the associated refund. The process of refund will take 5-7 business days.

No returns, only exchange policy followed. Even exchanges if original security tag intact. 10-day, no-questions-asked exchange policy on all products. Visit for details. Customers must adhere to the exchange policy stated by the merchant, which allows for exchanges only if the original security tag is intact.